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Marriott Video Encoding

“I know I can rely on Squeeze to get our video where it needs to be…”


Marriott International,(NYSE:MAR) is a leading lodging company with more than 3,400 lodging properties in 70 countries and territories. The company is headquartered in Bethesda, Maryland, USA, and had approximately 137,000 employees at 2009 year-end. It is recognized by FORTUNE® as one of the best companies to work for, and by Newsweek as one of the greenest big companies in America. In fiscal year 2009, Marriottt International reported sales from continuing operations of nearly $11 billion. Its brands include, The Ritz-Carlton, JW Marriott, Bugari, Autograph Collection, Renaissance, Courtyard, SpringHill, Fairfield, Residence Inn,, and TownePlace.

The Problem

Marriottt’s 137,000 employees hail from dozens of nations, speak more than 50 languages and work under the Marriott banner in 70 countries and territories around the world. For more than 80 years, Marriottt’s “spirit to serve’ philosophy continues to be the core of its business. With a goal to attract, develop and retain a dynamic workforce, Marriott has a comprehensive intranet that needed to include short video tutorials for hotel operations training. With the Global Lodging Operations Deployment team not having considerable experience in video production, they needed a solution to get their videos from the camera to the intranet with the least amount of effort.


The Solution

Squeeze was the ideal solution for Marriott’s training division of Global Lodging Operations Deployment, as it provided the most streamline way for the team to compress and post training videos to the Marriott International intranet, given its file size and bandwidth constraints.


The Outcome

Squeeze has become an integral piece of Marriott’s workflow in the creation of short video tutorials for global lodging operations training. Whether it’s housekeeping, culinary, front office, or engineering, they have a need to showcase “how-to” tasks for its global audience/employees. Once video footage is captured, the team uses Squeeze to compress its various training videos to then be posted to its global intranet.

“My team is not considered a video production department…it’s just a skill/component of what our team brings to the table, so when we have the opportunity to film and post something, I know I can rely on Squeeze to get our video where it needs to be without too much tweaking of the settings,” said Mark Boccia, Director, Training, Global Lodging Operations Deployment.

I know I can rely on Squeeze to get our video where it needs to be without too much tweaking of the settings.”