Welcome to Sorenson Media Support

Frequently Asked Questions (FAQ)

Take a look at our Frequently Asked Questions page.

You'll find a bunch of useful information on topics like: installation, registration & activation, formats & codecs, workflow, troubleshooting, and understanding video terminology.

Help me with Workflow.

We're here to do more than solve problems. Check out our workflow suggestions to help streamline your Sorenson Squeeze experience.

Head over to our User Forum, where you'll find lots of helpful suggestions straight from the Squeeze community.

Stuck? Can't find the answer to your question?

No problem. Submit a ticket to our Technical Support Team and someone will get back to you.

→ Submit a Support Ticket

Download Squeeze.

Are you an existing customer looking for a download of your current version of Squeeze? Click here to download previous builds of Squeeze. You will need a valid Squeeze serial number in order to install any Squeeze product.

This is particularly useful when you reconfigure or purchase a computer, or are instructed to reinstall Squeeze by a customer service representative.

→ Download Squeeze